Tournet Hawaii is a Hawaii-based travel agency founded in 2000.
For over two decades, we have specialized in personalized vacations and Hawaii tours for domestic and international visitors. Tournet Hawaii is recruiting talented employees in various fields for 2023.
Concierge & Tour Desk for Honolulu’s Newest Luxury Hotel
We are looking for a skilled person proficient in English and bilingual preferred for Japanese and Korean
Our position is a tour & concierge desk staff for a deluxe hotel
You will play a pivotal role in assisting customers with their travel plans, providing excellent customer service, and ensuring smooth booking experiences.
| Minimum Qualifications |
- Language skills
- Experience as a concierge or in a related role within the travel industry. We offer a training program
- Knowledge of travel products, services, and destinations
- Excellent communication and interpersonal skills
- Proficient in relevant computer applications and reservation systems
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| Position Duties |
- Communicate effectively to assist customers in planning and booking their travel arrangements
- Utilize knowledge of travel destinations, accommodations, and transportation options to provide information and recommendations
- Stay updated on travel trends, and other relevant information to provide customers with the latest and most accurate details
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Global web/mobile service planning and operation PM/Expert
We are looking for a PM who will be in charge of planning and operation, who has sufficient understanding of Hawaii's travel business and has know-how on online profit model creation and operation.
| Minimum Qualifications |
- Web/mobile site operation or planning experience (PMO experience preferred)
- Have various experiences in online marketing
- Strong business acumen – You understand the impact of decisions to the business and customers
- Proven ability to work in teams with a collaborative interpersonal style
- Detailed and thorough in work habits with multi-tasking ability
- Strong leadership and decision-making skills
- Excellent verbal, written, and interpersonal communication skills
- Bilingual Language skill required: English & Korean
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| Position Duties |
- Web/mobile service planning and operation
- Smooth communication in English (e-mail/business meeting communication, etc.)
- Project progress and schedule management, collaboration with overseas centers
- Reporting status and results to customers
- Planning the business plan and in charge of overall profit model and planning
- We are looking for someone with excellent teamwork who oversees the IT and operation teams.
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Digital Marketing Specialist
We are looking for digital marketing experts who will conduct online promotion of new global web/mobile services and partnerships with companies.
The ideal candidate is a highly organized self-starter who is strong in both technical and communication skills.
| Minimum Qualifications |
- Strong knowledge of MS Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Good understanding of digital marketing principles
- Demonstrable ability to multi-task and adhere to deadlines
- Excellent organizational, interpersonal, follow-up and oral & written communications skills required
- Ability to work well in a fast-paced, collaborative environment
- At least 3 years of prior marketing experience preferred
- Bilingual Language skill required: English & Korean
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| Position Duties |
- Conceptualize and conduct product photo shoots and photo editing for online tour/restaurant catalogs and campaigns
- Manage execution of accurate tour/restaurant data for online stores, including titles, descriptions, images, attributions and pricing
- Gather performance data and help to assemble reports
- Undertake daily administrative tasks such as billing and invoicing, vendor coordination, store supply monitoring and ordering and field operations support to ensure the functionality and coordination of the department’s activities
- Maintain spreadsheets, databases and inventories with statistical, financial and non-financial information
- Communicate directly with external vendors and internal customers about their needs from the marketing department
- Abide to the Code of Business Conduct and Ethics Policy
- Ensure compliance with internal controls as applicable to your function within the organization
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Content Creator for Digital Marketing
We are looking for people who can edit and write content about Hawaii tours and restaurants.
The ideal candidate is a highly organized self-starter who is strong in both technical and communication skills.
| Minimum Qualifications |
- Advanced knowledge of social media
- Proficient in Microsoft Office and Google Suite
- Proficient in the Adobe Creative Suite including Illustrator, Photoshop, Lightroom, and Premiere Pro
- Strong grasp of various digital platforms and an understanding of best storytelling practices in different ways for different channels
- Desire and ability to stay on top of evolving online marketing trends
- Ability to create captivating video and static content
- Excellent communication and collaborative skills
- Passion for product quality and attention to detail
- Bilingual Language skill required: English & Korean
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| Position Duties |
- Creating attractive content using photos and videos of Hawaii
- This role will create graphic and video social media content and implement strategies to increase engagement, both internally and externally
- Design and produce unique organic and paid content for social media channels including Facebook, Instagram, LinkedIn, Twitter, TikTok, and YouTube
- Work in tandem with Sr
- Stay up to date on digital and social trends and proactively recommend how to translate them to our marketing goals
- Work with business to execute social media advertising strategies
- Coordinate projects and influence stakeholders to obtain internal feedback and approvals
- Encourage and guide field content creators and travel to field locations for collaboration
- Ensure timely and accurate launch of new content across all platforms
- Provide creative recommendations
- Manage creative assets
- Capture video and photo content to promote internally and externally
- Edit video clips for social media
- Measure and communicate social post engagement
- Assist with other forms of marketing when needed
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Travel/ Tour Operations
Plan, coordinate and book travel arrangements such as transportation, lodging, excursions and activities for clients. Collection of payments and handling travel issues, conflicts, complaints, cancellations and refunds. Advise clients on destinations, cultures, customs, weather and activities.
| Minimum Qualifications |
- Excellent communication skills
- Computer skills in MS Word, Excel, and e-mail systems
- Communication skills in English & Korean (reading, writing, and speaking) at the business level
- Ability to work in a fast-paced environment, requiring multi-tasking
- No experience necessary in Travel industry
- USA residence permit (Required)
- Bilingual Language skill required: English & Korean
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| Position Duties |
- Booking hotels, tours and activities
- Create custom itineraries for FIT & Group travel
- Professionally communicate with travelers and/or their travel companies via phone and email
- Help to maintain our customer database & supporting travel documents.
- Interacts with customers to resolve any cases arising before, during and after the trip
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Accounting Staff
The Accounting Clerk will perform a wide variety of responsible clerical and technical accounting work involved in performing financial record keeping and reporting duties in support of assigned accounting system, function, or program area including in the areas of general ledger, accounts payable/purchasing, maintains files and records; performs a variety of clerical tasks relative to assigned area of responsibility.
| Minimum Qualifications |
- Undergraduate degree in accounting or related field from an accredited college/university
- Bilingual with the ability to speak, read and write in both English and Korean
- Positive Attitude is an absolute must
- Strong accounting and analytical skills
- Excellent interpersonal, oral and written communication skills
- Ability to multi-task with a high attention to detail
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| Position Duties |
- Responsible for all facts of costs and sales accounting to keep billing and collections current
- Manage intercompany billings, transactions, and reconciliation
- Assist with Account Payable – forwarding of invoices, reconciliation, follow-up, monthly check requests
- Daily cash reconciliation and reporting
- Bank and credit card account management and reconciliation
- Assist with month end General Ledger closing
- Manage fixed asset inventory
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| To Apply |
Send résumé & cover letter to Tournet Hawaii Inc.
email hiring@tournet-hawaii.com (Attn: David Jung)
Address : 1888 Kalakaua Avenue Suite C109 Honolulu Hawaii 96815 |
